Privacy Policy

At Ticketverse, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information when you interact with our platform. By engaging with Ticketverse, you consent to the practices described in this policy.

  1. Information We Collect: Personal Information: To facilitate ticket transactions, we may collect personal information such as your name, contact details, and payment information.Transaction Data: Details related to your ticket purchases, including event preferences and seating choices. Website Usage Data: Information on how you interact with our website, including IP addresses and browsing patterns.
  2. How We Use Your Information: Ticket Transactions: Facilitate the buying and selling of tickets and provide customer support. Communication: Keep you informed about your transactions, updates, and promotional offers. Improve Services: Analyse user behavior to enhance our website, services, and user experience.
  3. Sharing of Information: Third-Party Partners: We may share necessary information with trusted third-party partners involved in the ticket transaction process. Legal Compliance: Disclosures may occur to comply with legal obligations or respond to lawful requests.
  4. Security Measures: Secure Transactions: We employ industry-standard security measures to protect your personal information during transactions. Data Encryption: All sensitive information is transmitted securely using encryption protocols.
  5. Cookies and Tracking Technologies: Website Functionality: We use cookies and tracking technologies to enhance website functionality and customize user experiences. Analytics: These technologies help us gather data on website traffic and usage patterns.
  6. Your Choices: Communication Preferences: You have the option to manage your communication preferences, including marketing communications. Cookies: You can control cookie settings through your browser preferences.
  7. Access and Correction: Access: You have the right to access the personal information we hold about you. Correction: If your information is inaccurate or incomplete, you may request corrections.
  8. Children's Privacy: Ticketverse is intended for users above the age of 18. We do not knowingly collect information from individuals under 18 years of age.
  9. Changes to this Privacy Policy: Ticketverse may update this Privacy Policy periodically. Changes will be reflected on our website, and your continued use constitutes acceptance of the revised policy.
  10. Contact Us: If you have any questions, concerns, or requests regarding your privacy, please contact us at [email protected]. Thank you for trusting Ticketverse. Your privacy is our commitment.

Last Updated: 19/01/2024